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The Perils of Informality in the Public Sector with Prof. Paul du Gay

“If everyone thinks outside the box, what happens to the box?”

From dress codes to meeting formats, informality is usually seen as a positive principle within public sector bodies. But what happens when informality starts to be used as an organisational principle?

Professor du Gay will explore why formality and formal organisations are vital to the structures and performance of public administration, particularly as public distrust in government rises. He will then be joined to discuss the implications of his work by Margaret Crawford (NSW Auditor-General) and the Professor Anna Yeatman (Whitlam Institute).

Presented in partnership with IPAA (Institute of Public Administration Australia).


Paul du Gay is Professor in the Department of Organization at Copenhagen Business School where he has directed the School’s ‘Business in Society’ Public-Private Platform for the last five years and leads the Velux Foundation research programme on the ethics of public Office-Holding (Office as a Vocation). Paul is also Professor and Director of Research at the School of Management, Royal Holloway, University of London. His publications include In Praise of BureaucracyThe Values of BureaucracyNew Spirits of Capitalism? Crises, justifications and dynamics, and For Formal Organization: the past in the present and future of Organization Theory.